Website Terms, Conditions and Disclaimer

Welcome to the Carbon Positive Australia website (the Website), by Carbon Neutral Chartiable Fund (CNCF). By using this Website you are agreeing to comply with, and be bound by, the terms and conditions set out below.

Use of this website is subject to the following:

• The content of this Website is of a general nature only. You should seek your own independent advice as to whether any product, service or information available through this Website is appropriate for your needs.
• CNCF reserves the right to modify the Website content at any time and without notice.
• This Website contains material which is owned or licensed by CNCF and protected by Intellectual Property rights. Visitors to this Website may access and download material for personal, non-commercial use only.
• This Website may contain links to other websites. These links are included to assist in providing additional information. CNCF does not necessarily endorse the content of these websites, nor guarantee the accuracy of the information contained within them.
• As a condition of using this Website, you agree not to use the Website in any manner which is unlawful, illegal, fraudulent or harmful or in connection with any such activity.
• CNCF makes every effort to ensure the Website operates efficiently and without disruption, but will not be responsible for the temporary unavailability of the Website due to technical difficulties outside of our control.

• The content of this Website is for general information and use only. Whilst CNCF has taken care to ensure the quality, accuracy and currency of the information, we make no representations or warranties, express or implied, as to the reliability, accuracy, completeness or suitability of the information.
• Use of this information is wholly at your own risk and CNCF will not be liable for any loss or damage whatsoever resulting from reliance on, or use of, the information contained in this Website to the maximum extent permitted by law.
Refund Statement

Due to the nature of charity donations and because CARBON NEUTRAL CHARITABLE FUND regularly remits funds programs, we are under no obligation to give refunds. Decisions on refunds will be at the discretion of CARBON NEUTRAL CHARITABLE FUND’s management. Please note our eCARDs are a charitable donation and not a product. The intent is to give a gift on another’s behalf. Please make sure you accurately check details before sending them as they are not editable after sending them. If a donation is refunded, the associated tax receipt is no longer valid and should be securely destroyed. Please note that it is your responsibility to submit only correct receipts to the Australian Tax Office.
Donations and Refunds

CARBON NEUTRAL CHARITABLE FUND accepts all donations in good faith, including monthly gifts to our planting programs. Whilst we understand entirely that everyone has different preferences regarding donations and that sometimes it is not convenient to give, we will not refund a donation that has been knowingly and voluntarily given to us.

• We will refund if there was an error made by CARBON NEUTRAL CHARITABLE FUND or one of our agents
• We will refund if the donation was provided by a vulnerable person
• We may refund if the donor entered the wrong amount
• We may refund if there are exceptional circumstances

Should an error in the donation amount be detected and a request for a refund be made after 90 days have expired, CARBON NEUTRAL CHARITABLE FUND regrets that we are unable to issue a refund. CARBON NEUTRAL CHARITABLE FUND is a non-profit charity organisation and we reserve the right to deduct any bank or transaction charges for any refund processed onto the donor.

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